Guarantee
We try to bring you only the best.
We stand behind the products we sell.
Returns will be accepted within 30 days of
the shipping date.
We want you, our most important customer,
to be satisfied.
Please read our return policy below carefully:
Contact us at
1-888-973-7773 to obtain your Return Authorization (RMA) number and
details including mailing address and procedures. RMA numbers are
valid for 10 days from date of issuance. We are unable to accept
returns without an RMA number.
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To receive a refund or
credit, your purchase must be returned with shipping and insurance
pre-paid in "as new" condition, in original box and packaging, and
with all warranty cards, manuals and accessories. Any variance from
these conditions could result in delay or forfeiture of your refund.
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An open box fee equal to
15% of the purchase price will be charged on any opened item, unless
the item is defective and exchanged for the exact same item (fee not
applicable in Hawaii). The 15% open box fee will be assessed at the
time of refund or exchange. Shipping and insurance charges are not
refunded.
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Refunds on purchases
made with a credit card will only be credited to the same card.
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Refunds or credits are
issued after receipt and inspection of returned goods. Refunds or
credits do not include original shipping and handling charges.
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Shipping fees will not
be refunded if shipment is refused at time of delivery.